FAQs

Shipment

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Switzerland) within 1 - 2 days, for deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).

Domestic deliveries (Switzerland): We do not charge any shipping costs
Deliveries abroad: We charge 30.- for insured express shipping abroad.

Returns

30 day return policy if returned at your expense in original packaging and in perfect condition. The amount will be credited to your credit card or the invoice will be canceled.

Repairs

We would be happy to adjust the size of your ring.

We are happy to gold plate your jewelry, no matter where it was purchased.

We would be happy to create a new setting for your jewelry.

Sure, we would be happy to make your jewelry shine again!